Frequently Asked Questions
1-on-1 Tutoring
A: Duration of every live tutoring session ranges from 45 to 60 minutes.
Yes
Yes, access to recorded session will be made available to students for a minimum period of 90 days
A: Sessions missed due to tutor’s tardiness, unavailability or technology-related issue will be rescheduled, However, if a student misses a live session for any reason, such session will NOT be rescheduled.
A: A “No show” occurs when a student fails to arrive at a scheduled live session within 15 minutes of the commencement of that session . Such session will considered to have been missed by the student.
A: Yes, a session can be rescheduled if we are notified at least 24 hours before the schedule start time
Test Prep
A: We only offer SAT test prep program for now
School Connect
A: We only offer SAT test prep program for now
A: Yes
A: Yes, access to recorded sessions will be made available to students for a minimum period of 90 days.
A: Participating schools must provide at least one classroom with furniture for up to 50 students, power, and internet access.
Become a tutor
A: The quality of our tutors are very important to what we do, to maintain this quality we take candidate tutors through a 5 stage assessment process and only about 10% of applicants make it through. Visit the career page of our website to learn more and submit your application to teach with us.
A: We welcome applications from final year students with distinction in the subject they would like to teach, we will take them through the vetting process and train those with potential to succeed as tutors.
A: BrightHat tutors are required to have a passion for teaching, subject expertise, have high speed internet connection and a computer with webcam and headset. To learn more visit www.mybrighthhat.com/become-a-tutor/
A:BrightHAT uses a custom tutoring platform, integrated with audio, video and several unique technology tools & features for an engaging online learning experience.
A: BrightHAT tutors will teach subjects within their area of specialization with a minimum of 14 hours per week, but can teach as many classes as they can take every week.
A: We work with learners across several subjects and jurisdictions. Our curriculum is developed after intensive research on pedagogy by top educators, subjects are broken down into their simplest parts, they are student-centred, outcome-focused and complies with the standards of all jurisdictions of our learners across the world.
A: Please try to reconnect again. Call the technical support line if the situation remains unresolved, the support engineer will check equipment and internet connection speed. If the interruption is due to equipment or internet issue from the tutor, the tutor will not be paid for that class. No shows from the tutors is not acceptable, if the tutor will not be available for a booked class, he needs to provide at least a week notice.
A: Tutors are paid by direct bank deposit at end of each month.
A: The contract will be for a duration of three months. It is renewable based on performance.
A: There are periodic performance reviews and training provided to tutors to improve their capacity to deliver quality and engaging training and improve their professional competence. Tutors will exceptional performance are also recognized monthly with a tutor of the month award.
Languages
A: You can currently learn Yoruba and French languages, please visit out language pages for more information on how to join our language classes www.mybrighthat.com/languages
A: We welcome learners from 6 years and above, our classes and curriculum are differentiated for all categories of learners from age 6. contact us to discuss your learning requirements
Summer School
A:Learners will catch up on Math contents taught in the previous school year and preview contents for the upcoming school year through real-world applications, project-based learning, student discussions and many more. Please visit www.mybrighthat.com/summer-school for details on each plan.
A: The Summer School starts in July and ends in September each year. For more details on start date options and how to enrol, please visit www.mybrighthat.com/summer-school
A: Families can also enrol their children in Yoruba or French Languages to improve their language skills or learn additional foreign languages during the summer holidays. Visit our language page for more information <insert hyperlink to language home page>